Answered on: January 19, 2018

Client

Hi there, just looking at booking a car through you, how can I add extra insurance?

Agent

Once you have entered your search criteria and chosen your preferred car, based on your country of residency, you may be offered to buy extra insurance.

Client

How can your insurance be so much cheaper than if I go direct to the car hire companies? It is soooo cheap....compared to the care hire companies...I just wonder why?

Agent

Because we are a worldwide broker and we get great rates from our partners :)

Client

Ah I see! so If I purchase the refund insurance with you I am covered for everything right?

Agent

Correct

Client

And if anything happens, I pay the care company and you pay me?

Agent

You pay and AXA will refund you.

Client

Is this policy written anywhere in full for me read please?

Agent

Once you have started to go through the online booking process, there will be a page where the insurance is offered to add. There is a link named "insurance explained", click on this and the full explanation will be available to see

Client

I see it! thanks so much!!!

Agent

Cool, thank you